Insights

REMEMBER your EMPLOYEES are your INTERNAL CUSTOMERS

WITHOUT them, THERE would be NO....

**SMOOTH OPERATIONS** 

KEEPING your company MOVING with COLLABORATION and PRODUCTIVITY.

or 

**QUALITY OUTPUT**

BETTER QUALITY products and services FOR your EXTERNAL CUSTOMERS

So, if you want to keep....

SMOOTH OPERATIONS and QUALITY PRODUCTS and SERVICES for your EXTERNAL CUSTOMERS 

DO THIS....

FOCUS on EMPLOYEE SATISFACTION first

Because HAPPY EMPLOYEES give MEANINGFUL FEEDBACK for BETTER PRODUCTIVITY 

When EMPLOYEES feel HEARD at YOUR COMPANY it will

Increase EMPLOYEE MORALE AND IMPROVES EMPLOYEE RETENTION 

THEN, These HAPPY INTERNAL CUSTOMERS will make a more POSITIVE WORK ENVIRONMENT

Also, happy INTERNAL CUSTOMERS AKA EMPLOYEES will deliver BETTER WORK

Which makes BETTER QUALITY products and services FOR your EXTERNAL CUSTOMERS.

Then, you can FOCUS on external customers for business growth

Finding out what external customer values through customer complaints

But REMEMBER, SATISFYING both INTERNAL and EXTERNAL customers will set your COMPANY up for SUCCESS in the LONG RUN